Police Department initiates online non-emergency complaint program

Posted

The Saint Paul Police Department (SPPD) has unveiled a new online police reporting system for the public. The system allows people to file online police reports for certain non-emergency incidents at any time and from any computer with access to the SPPD website. The service is also available at kiosks located in each of the three department district headquarters—including the Western District located at 389 Hamline Ave. N.

The online reporting system, which can be found at www.stpaul.gov/onlinereport, offers people a convenient way to file reports for crimes that:

—are non-emergencies;

—occurred within the city of St. Paul;

—have no known suspects;

—did not occur on an interstate freeway; and

—are not motivated by bias.

Reports can be filed by anyone who is 18 or older and has an email address.

Crimes that can be reported online include burglary of a detached garage, damage to property, fraud and forgery, harassing phone calls, illegal dumping, lost property and theft from automobiles. A complete list of issues and crimes for which the system can be used is provided on the online report website. In addition, the system can also be used to share non-emergency neighborhood concerns with the police department.

Once the user visits the website, he or she can select the appropriate crime or concern, answer a few simple questions to ensure that an online police report is appropriate and provide information about the crime and the person reporting it.

Once the information is submitted, it is reviewed by a police officer, entered into the records management system and assigned a case number. The person reporting the crime is then emailed confirmation of report acceptance and may print a copy of the report from the system.

According to Assistant Chief Kathy Wuorinen, the new service is designed to meet the changing needs of the public while making the police department more efficient and effective.

“This is a great tool. People who simply want to report a crime that has no solvability factors no longer have to wait for an officer to respond or call them back,” Wuorinen said. “It also allows the department to allocate resources to address the most serious crimes and analyze crime trend data, which ultimately makes our city a safer place.”

Visit www.stpaul.gov/onlinereport to file a police report using the new online reporting system.

Comments

No comments on this item Please log in to comment by clicking here